MS-080T00: Employee Experience Platform Specialist
In this course, you’ll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention. It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback.
Course Objectives
By the end of this module, you’ll be able to:
- Evaluate existing systems and identify requirements Identify stakeholders and users Recommend employee experience solutions and strategies Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva. Explain what Microsoft Viva apps are. Identify resources needed to set up each Viva app. Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth. Describe the main features of Viva Connections List technical requirements/prerequisites for Viva Connections implementation Explain the differences between desktop and mobile experiences Identify 2
- 3 business use cases for Viva Connections Identify key stakeholders for the deployment of Viva Connections Align and prioritize scenarios for Viva Connections Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences Consider how your organization will scale adoption Assess your organization’s existing learning experiences. Plan and strategize for Viva Learning. Coordinate the implementation of Viva Learning. Recommend an adoption strategy for Viva Learning.
Agenda
- Introduction
- Case study – Tailwind Traders
- Evaluate current employee experiences
- Consider employee privacy and data requirements
- Assemble business stakeholders and define goals
- Explore Viva experience areas
- Understand Viva licensing
- Knowledge check
- Summary and resources
- Introduction to Microsoft Viva
- Understand Viva apps
- Get started with Microsoft Viva
- Use Viva to keep everyone informed, included, and inspired
- Use Viva to get actionable insights to foster well-being and productivity
- Use Viva to align people’s work to team and organization goals
- Use Viva to help employees learn, grow, and succeed
- Knowledge check
- Summary
- Introduction
- What do users experience?
- When to use Viva Connections?
- What technical requirements must be met to deploy Viva Connections?
- Knowledge check
- Summary
- Introduction
- Build your team and meet requirements
- Analyze tasks and scenarios for Viva Connections
- Plan for Viva Connections Dashboard, Feed and Resources
- Plan to announce, launch, and scale adoption
- Knowledge check
- Summary
- Introduction
- Case study – Tailwind Traders
- Plan for Viva Learning
- Assemble Viva Learning admins and stakeholders
- Understand content sources with Viva Learning
- Coordinate setup and configuration of Viva Learning
- Develop adoption strategies for Viva Learning
- Develop an org-wide learning culture
- Knowledge check
- Summary and resources
FREE
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Course Type: Instructor Led