Course Objectives
After completing this course, students will be able to:
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Describe cloud concepts
Describe core Microsoft 365 services and concepts
Describe security, compliance, privacy, and trust in Microsoft 365
Describe Microsoft 365 pricing and support
Agenda
- What is cloud computing
- Describe the shared responsibility model
- Define cloud models
- Describe the consumption-based model
- Describe the benefits of high availability and scalability in the cloud
- Describe the benefits of reliability and predictability in the cloud
- Describe the benefits of security and governance in the cloud
- Describe the benefits of manageability in the cloud
- Describe Infrastructure as a Service
- Describe Platform as a Service
- Describe Software as a Service
- Describe the differences between Office 365 and Microsoft 365
- Describe Windows 365
- Describe how Microsoft 365 empowers workers in this hybrid world of work
- Explore Microsoft 365 tenant
- Describe the productivity capabilities and benefits of Microsoft 365
- Describe Microsoft 365 Apps
- Describe work management tools in Microsoft 365
- Describe additional Microsoft 365 productivity apps
- Describe the collaboration capabilities and benefits of Microsoft 365
- Describe how Microsoft Teams promotes collaboration and enhances teamwork
- Describe the Microsoft Viva apps
- Describe how Yammer helps communities connect and grow
- Describe the endpoint management capabilities of Microsoft 365
- Compare the differences of Windows 365 and Azure Virtual Desktop
- Describe the deployment and release models for Windows-as-a-Service (WaaS)
- Identify deployment methods and update channels for Microsoft 365 Apps
- Describe the capabilities of Viva Insights
- Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
- Describe the reports available in the Microsoft 365 admin center and other admin centers
- Describe Azure Active Directory
- Describe the available Azure AD editions
- Describe Azure AD identity types
- Describe the types of external identities
- Describe the concept of hybrid identity
- Describe Conditional Access in Azure AD
- Describe the benefits of Azure AD roles and role-based access control
- Describe Microsoft 365 Defender services
- Describe Microsoft Defender for Office 365
- Describe Microsoft Defender for Endpoint
- Describe Microsoft Defender for Cloud Apps
- Describe Microsoft Defender for Identity
- Describe the Microsoft 365 Defender portal
- Describe how Microsoft Sentinel provides integrated threat management
- Understand Sentinel costs
- Describe the Microsoft Purview compliance portal
- Describe Compliance Manager
- Describe use and benefits of compliance score
- Describe the Service Trust Portal
- Describe Microsoft’s privacy principles
- Describe Microsoft Priva
- Explore pricing models for Microsoft cloud services
- Explore the billing and bill management options
- Explore the available licensing and management options
- Explore support options for Microsoft 365 services
- Explain service level agreement (SLAs) concepts
- Identify how to track the service health status
- Explore how organizations can share feedback on Microsoft 365 services
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Course Type: Instructor Led