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Agenda

  • Instructor Introduction
  • Quality Management Introduction (1 of 6)
  • Quality Management Introduction (2 of 6)
  • Quality Management Introduction (3 of 6)
  • Quality Management Introduction (4 of 6)
  • Quality Management Introduction (5 of 6)
  • Quality Management Introduction (6 of 6)
  • Quality Management Fundamentals
  • Objectives
  • Topic A: Quality-related Definitions and Concepts
  • Definition: International Organization for Standardization (ISO)
  • Concept: ISO 9000
  • Definition: Quality
  • Definition: Grade
  • Quality vs. Grade
  • Self-Reflection – Quality vs. Grade
  • Concepts: Prevention and Inspection
  • Concept: Sampling Theory
  • Concept: Probability Theory
  • Concept: Sampling Data Types
  • Concept: Engineering Tolerance
  • Concept: Control Limits
  • Concept: Product Verification
  • Concept: Customer Satisfaction
  • Exercise 1.1 – Mapping Quality-related Concepts
  • Exercise 1.1 – Mapping Quality-related Concepts Worksheet
  • Exercise 1.1 – Mapping Quality-related Concepts Debrief (1 of 2)
  • Exercise 1.1 – Mapping Quality-related Concepts Debrief (2 of 2)
  • Topic B: Maturity and Continuous Improvement Models
  • Definition: Maturity Models
  • Definition: Capability Maturity Model Integrated (CMMI)
  • Capability Maturity Model Integration (CMMI) Core Process Areas
  • CMMI Appraisal
  • Definition: Project Management Maturity Model (PMMM)
  • Concept: Project Management Maturity Model and CMMI
  • Concept: Continuous Improvement
  • Concept: Continuous Improvement Models
  • Exercise 1.2 – Application of Maturity and Improvement Models
  • Exercise 1.2 – Application of Maturity and Improvement Models Worksheet
  • Exercise 1.2 – Application of Maturity and Improvement Models Debrief (1 of 2)
  • Exercise 1.2 – Application of Maturity and Improvement Models Debrief (2 of 2)
  • Topic C: Quality Theorists and Contributions
  • Quality Theorists and Contributions (1 of 9)
  • Quality Theorists and Contributions (2 of 9)
  • Quality Theorists and Contributions (3 of 9)
  • Quality Theorists and Contributions (4 of 9)
  • Quality Theorists and Contributions (5 of 9)
  • Quality Theorists and Contributions (6 of 9)
  • Quality Theorists and Contributions (7 of 9)
  • Quality Theorists and Contributions (8 of 9)
  • Quality Theorists and Contributions (9 of 9)
  • Self-Reflection – Quality Theorists and Contributions
  • Chapter 1 Review

  • Quality Management Implementation
  • Objectives
  • Topic A: Quality Management Implementation
  • Self-Reflection – Quality Management Implementation
  • Quality Management Implementation
  • Quality Management Implementation Activities
  • Concept: Data, Information, Knowledge, Wisdom (DIKW) Model
  • Quality Management Implementation Activities
  • Self-Reflection – Quality Management Implementation Activities
  • Project Management Performance Baseline Project Quality Management Implementation
  • Topic B: Quality Assurance Activities
  • Quality Assurance Data Collection (1 of 4)
  • Quality Assurance Data Collection (2 of 4)
  • Quality Assurance Data Collection (3 of 4)
  • Quality Assurance Data Collection (4 of 4)
  • Exercise 3.1 – Describe QA Data Collection
  • Exercise 3.1 – Describe QA Data Collection Worksheet
  • Exercise 3.1 – Describe QA Data Collection Debrief (1 of 2)
  • Exercise 3.1 – Describe QA Data Collection Debrief (2 of 2)
  • Quality Assurance Data Representation (1 of 6)
  • Quality Assurance Data Representation (2 of 6)
  • Quality Assurance Data Representation (3 of 6)
  • Quality Assurance Data Representation (4 of 6)
  • Quality Assurance Data Representation (5 of 6)
  • Quality Assurance Data Representation (6 of 6)
  • Exercise 3.2 – Describe QA Data Representation
  • Exercise 3.2 – Describe QA Data Representation Worksheet
  • Exercise 3.2 – Describe QA Data Representation Debrief (1 of 2)
  • Exercise 3.2 – Describe QA Data Representation Debrief (2 of 2)
  • Quality Assurance Data Analysis
  • Quality Assurance Review QC Results
  • Quality Assurance Audits
  • Quality Assurance Change Control
  • Exercise 3.3
  • – QA Schedule Data Analysis
  • Exercise 3.3
  • – QA Schedule Data Analysis Worksheet
  • Exercise 3.3
  • – QA Schedule Data Analysis Debrief (1 of 2)
  • Exercise 3.3
  • – QA Schedule Data Analysis Debrief (2 of 2)
  • Topic C: Quality Control Activities
  • Quality Control Document Reviews
  • Quality Control Tests
  • Quality Control Defect Repair
  • Quality Control Document Findings
  • Quality Control Change Control
  • Exercise 3.4
  • – Document a QC Change Request
  • Exercise 3.4
  • – Document a QC Change Request Worksheet
  • Exercise 3.4
  • – Document a QC Change Request (Debrief 1 of 2)
  • Exercise 3.4
  • – Document a QC Change Request (Debrief 2 of 2)
  • Chapter 3 Review

  • Quality Management Improvement
  • Objectives
  • Topic A: Quality Audits
  • Concept: Quality Audit
  • Clause
  • -based Quality Audit
  • Process
  • -based Quality Audit
  • 5 Step Process
  • -based Quality Audit
  • Self
  • -Reflection
  • – Quality Audit Step
  • s
  • Process
  • -based Quality Audit
  • – Step 1
  • Process
  • -based Quality Audit
  • – Step 2 (1 of 2)
  • Process
  • -based Quality Audit
  • – Step 2 (2 of 2)
  • Process
  • -based Quality Audit
  • – Step 3
  • Process
  • -based Quality Audit
  • – Step 4 (1 of 2)
  • Process
  • -based Quality Audit
  • – Step 4 (2 of 2)
  • Process
  • -based Quality Audit
  • – Step 5
  • Exercise 4.1
  • – Perform a Process
  • -based Audit
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Scenario
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Worksheet
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Debrief (1 of 4)
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Debrief (2 of 4)
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Debrief (3 of 4)
  • Exercise 4.1
  • – Perform a Process
  • -based Audit Debrief (4 of 4)
  • Benefits of Performing a Quality Audit
  • Topic B: Quality Management Improvement
  • Quality Management Improvement
  • Concept: Kaizen “Improvement”
  • Quality Improvement via Kaizen (1 of 6)
  • Quality Improvement via Kaizen (2 of 6)
  • Quality Improvement via Kaizen (3 of 6)
  • Quality Improvement via Kaizen (4 of 6)
  • Quality Improvement via Kaizen (5 of 6)
  • Quality Improvement via Kaizen (6 of 6)
  • Exercise 4.2 – Improve Reporting Process, via Kaizen
  • Exercise 4.2 – Improve Reporting Process, via Kaizen Scenario
  • Exercise 4.2 – Improve Reporting Process, via Kaizen Worksheet
  • Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (1 of 3)
  • Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (2 of 3)
  • Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (3 of 3)
  • Benefits of Practicing Continuous Improvement on Projects
  • Chapter 4 Review
  • Quality Management Summary
  • Course Overview
  • Definition: International Organization for Standardization (ISO)
  • Definition: Quality and Grade
  • Concept: Continuous Improvement
  • Quality Contributors
  • Concept: Quality Management Corporate Policy
  • Project Quality Management Plan
  • Quality Management Implementation
  • Quality Management Implementation Activities
  • Quality Management Implementation Activities
  • Concept: Quality Audit
  • 5 Step Process-based Quality Audit
  • Benefits of Performing a Quality Audit
  • Concept: Kaizen “Improvement”
  • Quality Improvement via Kaizen
  • Benefits of Practicing Continuous Improvement on Projects
  • Quality Management Objectives (1 of 3)
  • Quality Management Objectives (2 of 3)
  • Quality Management Objectives (3 of 3)
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Applications Vendor: Career Academy Product Line: Other Core Type: Core 6
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