Information Technology
Effective Interpersonal Communication for Business Professionals
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.
1 Day
8 Hrs
7 Lessons
Course Objectives
In this course, you will use a variety of methods to communicate effectively with people in many different roles in an organization. You will:
- Interact productively with others in the workplace on a day
- to
- day basis. Build positive relationships with diverse individuals. Consider organizational communication systems. Communicate with peers. Communicate with supervisors. Communicate with external people. Communicate during conflict and change.
Agenda
- Topic A: Understand the Communication Process
- Topic B: Apply Core Communication Skills
- Topic C: Observe Nonverbal Communication
- Topic A: Create Connection
- Topic B: Adapt Appropriately to Different Communication Styles
- Topic C: Accommodate Diversity
- Topic A: Analyze Organizational Culture
- Topic B: Ensure Communication Flows Effectively
- Topic A: Interact Effectively with Peers
- Topic B: Work Productively in a Group
- Topic C: Engage in Productive Meetings
- Topic D: Lead a Team
- Topic A: Communicate with Different Supervisor Styles
- Topic B: Discuss Important Topics with Your Supervisor
- Topic A: Interact Effectively with Customers
- Topic B: Work Productively with Vendors
- Topic A: Communicate Through Conflict
- Topic B: Communicate Through Change
FREE
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Course Type: Instructor Led