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Home / Courses / Salesforce Administer, Extend, and Automate Salesforce (ADX211)

Course Objectives

Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows.

Agenda

  • Troubleshoot Record Access
  • Understand the Impact of Territory Management on the Sharing Model
  • Manage Field Visibility

  • Manage Changes in a Sandbox
  • Deploy Changes Using Change Sets

  • Build Custom Objects, Tabs, and Apps
  • Create Relationships Between Objects
  • Use Delegated Administration

  • Create Custom Report Types
  • Build Exception Reports with Cross Filters
  • Categorize Report Data with Bucketing
  • Extend Summaries in Reports and Dashboards
  • Display Multiple Views of Data Using Joined Reports
  • Analyze Data Over Time with Historical Trending and Reporting Snapshots

  • Customize the Salesforce Mobile App
  • Create Object-Specific Quick Actions
  • Create Global Quick Actions

  • Assess, Cleanse, and Maintain Data
  • Prevent Duplicate Records Using Duplicate Management

  • Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes

  • Manage Approval Processes
  • Troubleshoot Approval Processes

  • Understand Use Cases for Visual Workflow
  • Build and Deploy a Flow

  • Understand When to Use Apex and Visualforce for Extending Business Process Automation
  • Understand the Order of Execution for Automated Processes
  • Use Debug Logs to Troubleshoot Business Process Issues
Tags
Applications Core Type: Core 0 Vendor: Salesforce Product Line: Business Skills
FREE

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Course Type: Instructor Led