Lean Six Sigma Principles for Organizational Improvement

This course will focus on repetitive process improvement and lean thinking. Six Sigma is the defacto standard in process improvement methodologies. Originally developed in the manufacturing sector, Six Sigma has been generalized to assist in the elimination of defects from any process in areas such as Healthcare, IT, Financial Services etc. Six Sigma embraces the data driven approach to determining and eliminating the root cause of defects. Lean thinking involves understanding value in the eyes of either the internal or external customer and eliminating any activities that do not add value. Combined, Lean and Six Sigma are a powerful pairing of tools to improve any organization.