Upon successful completion of this course, students will be able to:

• determine the roles that a manager must fill on a team, and explore the key areas of personal development.
• discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening.
• discover ways of identifying problems, prioritizing problems, and implementing solutions effectively.
• empower your workgroup through delegation and coaching.
• discover the stages of team development and examine the need for regular team meetings.