Information Technology
Salesforce Certification Preparation for Advanced Administrator (CRT211)
This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.
1 Day
8 Hrs
5 Lessons
Course Objectives
When you complete this course, you will be able to:
- Configure data and application security. Describe Sales Cloud and Service Cloud applications. Implement business logic and process automation. Build advanced reports and dashboards. Apply data management best practices.
Agenda
- Restricting and extending object, record, and field access
- Determining appropriate sharing solutions
- Territory Management
- Data relationships
- Process automation tools and best practices
- Change management options
- Sandboxes
- Deployment tools
- Auditing and monitoring
- Creating reports
- Report types
- Dashboards
- Data quality features and policies
- Products, price books, schedules and quotes
- Forecasting
- Salesforce Knowledge
- Entitlements
- Service Cloud console toolkit
- Content management
- Test preparation
- Practice exam
FREE
Interested in course?
Course Type: Instructor Led