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Home / Courses / HI-1011 Medical Office Procedures and Administration

Agenda

  • Becoming a Successful Student
  • The Healthcare Industry

  • The Medical Assisting Profession
  • Professional Behavior in the Workplace
  • Interpersonal Skills and Human Behavior
  • Medicine and Ethics
  • Medicine and Law
  • Computers in the Medical Office
  • Telephone Techniques
  • Scheduling Appointments
  • Patient Reception and Processing
  • Written Communications and Mail Processing
  • Medical Records Management

  • Professional Fees, Billing, and Collecting
  • Basics of Diagnostic Coding
  • Basics of Procedural Coding
  • The Health Insurance Claim Form
  • Third-Party Reimbursement
  • Banking Services and Procedures

  • Medical Practice Management
  • Medical Practice Marketing and Customer Service
  • Health Information Management
  • Management of Practice Finances

  • Assisting with Medical Emergencies

  • Career Development and Life Skills
Tags
Vendor: Elsevier Applications Core Type: Core 4 Product Line: Business Skills
FREE

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Course Type: Instructor Led

Course Type: Self Paced