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Agenda

  • Identify the background and importance of accurate insurance claims submission, coding and billing
  • Name at least three skills possessed by insurance billing specialists
  • List personal qualifications and skills to be acquired by an insurance billing specialist
  • Differentiate between medical ethics and medical law

  • Explain the difference between implied, expressed/informed consent (physician/patient contract)
  • Describe in general terms the important Federal State and Private Insurance plans
  • Define common insurance terms
  • Explain the administration life cycle of a physician-based insurance claim from services rendered to completion of payment cycle
  • Determine the appropriate questions to ask a question in order to maintain a complete patient record
  • List the functions of an “aging report” in computerized practices or in a paper environment
  • Record proper information and post to the patient’s ledger after claims submission and payment is received

  • Explain reasons medical documentation is required
  • Explain Medical Necessity and why it is required
  • Define common medical diagnostic and legal terms
  • Identify component parts of the SOAP format, used for documentation
  • Understand various methods of mailing and their benefits
  • Learn the component parts of a standard letter and various formats

  • Know when to use the 1500 claim form
  • Expedite the handling and processing of the 1500 claim form
  • Explain the difference between clean and dirty claims
  • Abstract from the patient record – relevant information for completing the 1500 insurance claim form
  • Describe reasons why claims are rejected
  • Become familiar with guidelines for completing the current CMS 1500 claim form for Federal, State and private payor insurance contracts

  • Knowledge of timely filing
  • Reimbursement time periods for paper vs electronic billing
  • Define terminology pertinent to insurance claims
  • Identify reasons for rebilling a claim (problem solving)
  • Account follow-up; evaluate unpaid claims/accounts
  • Claim review for denied claims

  • Discuss ways to determine fees
  • Describe an office’s fee policy
  • Define accounts receivables and how it is handled
  • Recite types of adjustments available to patients
  • Perform verbal and written communication collection techniques
  • State the role of a billing service, collection agency and credit bureau in the collection process
  • Identify possible solutions to collection problems
  • Explain the purpose of small claims court, in the collection process
  • Explain handling the SKIP account
Tags
Vendor: Elsevier Applications Core Type: Core 4 Product Line: Business Skills
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Course Type: Instructor Led