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Course Objectives

Develop working definitions of terms used in influencing. Understand the basic underpinnings of influencing. Define trust and discuss why building trust is critical to influencing others. List and understand various influencing tactics and techniques. Use various stakeholder analysis tools to understand the key stakeholders you need to influence. Define courage and discuss the importance of courage in influencing others.

Agenda

  • Key Influencing Terms & Concepts
  • Key Influencing Concepts
  • Influencing Network Diagram
  • The Influencing Formula

  • Trust Defined
  • Types of Trust
  • Covey’s Four Cores of Credibility
  • Trust Building and “Busting” Activities
  • Restoring Trust

  • Analyzing Stakeholders
  • Currency Preferences
  • Influencing Tactics and Techniques

  • Why courage is needed to influence
  • Barriers to courage
  • Finding the courage to influence
Tags
Technical Product Line: Other Core Type: Core 0 Vendor: Watermark Learning
FREE

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Course Type: Instructor Led