Organizational Change Management
All projects introduce change into organizations which invariably change the way stakeholders work. Organizational change management (OCM) is about the people side of change – helping them let go of old practices and embrace the new. Through this interactive workshop, you will learn techniques to clearly define the change, generate support, assess organizational readiness, develop a change management plan, effectively address resistance, and identify the critical success factors to sustain the change once it is implemented. In short, you will leave class ready to participate as a valuable change agent in any change initiative. Note: This course will earn you 7 PDUs.
Course Objectives
Understand the key concepts associated with organizational change management Identify the drivers for a change initiative Use different techniques to assess the organization’s readiness for change Create a change management plan Establish an effective change network Learn how to effectively address resistance Develop a communication plan, internal marketing campaign, feedback strategy and training plan Determine key activities needed to sustain change behaviors and benefits
Agenda
- Personal change assessment
- OCM defined
- OCM defined
- OCM Framework
- Define the Change
- Vision statement
- Assess Organizational Readiness
- Force Field Analysis
- Stakeholder Analysis
- Impact Analysis
- Survey
- Plan for the Change
- Identify change benefits and risks
- Build a governance structure
- Build a change network
- Identify change tasks and activities
- Overcoming Resistance
- Steps to overcoming resistance
- OCM Communication Plan
- Marketing plan
- Marketing plan
- Training plan
- Training plan
- Sustain the change activities
FREE
Interested in course?
Course Type: Instructor Led