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Course Objectives

Describe the essential components and roles needed for an effective business case. Explain the need for business cases. Plan and execute the steps needed for a business case effort using a structured approach. Define business needs through solid situation statements. Select and use appropriate techniques for determining root cause. Use one or more of the methods presented to formulate recommendations in a business case. Perform cost-benefit analysis for business cases using standard financial valuation formulas. Prepare an implementation plan and evaluation measures for a business case.

Agenda

  • Key terms & concepts
  • Benefits of a business case
  • SARIE Framework for business cases

  • Determine the right problem to solve or opportunity to seize
  • Create a solid situation statement

  • Analysis tips
  • Three root cause techniques (5-Whys, Fishbone Diagram, Process Diagram Analysis)

  • Develop recommendation options based on analysis results
  • Techniques (weighted ranking, risks-assumptions-constraints)

  • Benefit types and tips
  • Cost types and tips

  • Implementation considerations
  • Plan evaluation criteria
  • Prepare and present a business case
Tags
Technical Product Line: Other Core Type: Core 0 Vendor: Watermark Learning
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Course Type: Instructor Led