Course Objectives
After completing this workshop, students will be able to:
- Explain how coaching can help employees achieve their full potential Recognize common coaching challenges Explain the key principles of the Thought model Explain the four steps of the GROW model Identify important guidelines for providing feedback Apply strategies that will motivate employees
Agenda
- What is Coaching?
- Characteristics and Beliefs of the Effective Coach
- Coaching Obstacles
- Knowing When to Manage and When to Coach
- The CFTAR Thought Model
- Point of View and Belief Systems
- Applying The Thought Model
- Facts vs. Stories
- Goals in the Context of GROW
- Clarifying the Current Reality
- Exploring the Past
- Developing Options and Choosing the Approach
- Creating the Final Plan
- Dimensions of Trust
- Identifying Obstacles and the SPAR Process
- Overcoming Resistance
- Giving Feedback Effectively
- Motivating Your Employee
FREE
Interested in course?
Course Type: Instructor Led