Information Technology
VMware Horizon 8: Virtual Desktop Troubleshooting
This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.
2 Days
16 Hrs
7 Lessons
Course Objectives
By the end of the course, you should be able to meet the following objectives:
- Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end
- user experience
Agenda
- Introductions and course logistics
- Course objectives
- Structured approach to troubleshooting configuration and operational problems
- Applying troubleshooting methods
- Documenting the steps to resolving the problem
- Using command-line tools
- Backing-up and restoring VMware Horizon databases
- Describe the components that make up a VMware Horizon desktop
- Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
- Highlight the best practice for optimizing a VMware Horizon desktop
- Troubleshoot common problems with VMware Horizon desktops
- Discuss how instant clones are created
- Discuss what gets logged when an instant clone is created
- Discuss the keywords to look for in the logs when troubleshooting instant clones
- Discuss how to troubleshoot problems with instant clones
- Correctly configure the Windows Client
- Identify the correct log level for gathering logs
- Enable the required SSL configuration level for the environment
- Discuss the key ports on a Horizon Environment
- Discuss protocols used in the Horizon Environment
- Understand the benefit of optimizing Blast
- Become familiar with the optimization features for Blast
- Implement GPO changes for Blast
- Become familiar with the causes for Black Screens
- Discuss how to troubleshoot Black Screen problems
- Identify problems encountered when applying GPOs
- Discuss how to troubleshoot GPO-related problems
FREE
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Course Type: Instructor Led