Salesforce Create and Manage Experience Cloud Sites (ADX271)
Connect with your employees, customers, and partners using Experience Cloud Sites. In this 1-day class, you’ll discover how to build a branded space where you can share information and collaborate with people who are key to your organization. Our Salesforce experts will walk you through how to enable Digital Experiences in your organization, create sites for partners and customers, and measure and drive audience participation. This class also provides an overview of the Salesforce Experience Cloud Consultant certification exam objectives to help support you on your journey toward earning your credential.
Course Objectives
Enable Digital Experiences in your organization. Describe the capabilities of sites and how they work. Create a new Experience Cloud Site for partner sales. Create an Experience Cloud Site for self-service support. Measure a site’s success using dashboards. Keep the site active and engaged with native tools.
Agenda
- Review Exam Topics
- Review Exam Logistics
- Get to Know Experiences
- Understand How Sites Work
- Implement Digital Experiences
- Understand Deployment Types
- Build Partner Sites
- Leverage Experience Builder Templates to Quickly Build Sites
- Understand Site Limits, Licensing, and Users
- Create and Customize Your Sites with Experience Builder
- Enable Experience Cloud for Mobile
- Serve International Audiences with Multilingual Sites
- Understand Self-Service/Public Site Functionality
- Go Further with Experience Builder
- Classify Articles, Questions, and Ideas with Data Categories and Knowledge
- Build a Site Using the Customer Service Template
- Add CMS Content to Your Site
- Build Responsive Sites with Experience Builder Templates
- Measure Success
- Install Dashboards and Insights from the AppExchange
- Drive Engagement
- Moderate Sites
- Recognize and Reward Member Participation with Reputation
- Highlight Topic Experts with Knowledgeable People
FREE
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Course Type: Instructor Led