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Course Objectives

After completing this course, students will know how to:

  • Use wisdom and understanding to lead others
  • Deliver constructive critiques to your staff
  • More effectively coach and mentor your staff
  • Develop new managers
  • Better motivate your staff
  • Navigate organizational politics

Agenda

  • Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
  • Leveraging Your Organization’s Structure
  • Knowing Your Employees – Developing Empathy
  • Beginning with the End in Mind and Back-Casting to the Desired Future State
  • Setting S.M.A.R.T. Goals
  • Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness

  • Lighting a Fire: Motivating, Guiding, and Inspiring
  • Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
  • Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
  • Defining Team Roles and Creating a Balanced Team

  • Providing Clear and Timely Feedback
  • Creating a Supportive Environment
  • Building a Mentorship Plan – Mentoring for Success

  • Preparing, Developing, and Supporting New Managers
  • Defining and Building Competencies
  • Documenting Best Practices while Rewarding and Emulating Effective Managers
  • Encouraging a Peer Network

  • Understanding the 8 Level Hierarchy of Needs
  • Managing Across Generations
  • Applying the CARE Model

  • Being Politically Savvy, Ethical, and Effective
  • Building Political Intelligence
  • Understanding the Landscape

  • Thinking Through the Elements of Management
Tags
Applications Core Type: Core 1 L&D Authorized Course Product Line: Center for Leadership and Development Vendor: New Horizons CLD
FREE

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Course Type: Instructor Led