Course Objectives
After completing this course, students will know how to:
- Build workplace relationships based on mutual trust and respect
- Collaborate effectively through influence and persuasion
- Recognize and enhance your sources of personal power
- Choose and apply appropriate influence strategies
- Work with resistance to gain commitment and buy
- in
Agenda
- Enabling Collaboration
- Facilitating Constructive Dialogue
- Focusing on the Outcome
- Seeing Influence as a Mental Equation
- Differentiating Influence from Manipulation
- Developing and Using Power Sources
- Developing the Art of Persuasion
- Appealing to Integrity, Emotions, and Intellect
- Building Five Types of Trust
- Applying Five Principles of Influence
- Building a Purposeful Network
- Strategic Reputation Management
- Protecting Your Credibility
- Adapting the Approach
- Identifying Thinking Differences
- Applying Strategies to Styles
- Encountering and Addressing Resistance
- Building Collaboration through Quality Dialogue
- Getting Results through Persistence and Persuasion
FREE
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Course Type: Instructor Led