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Course Objectives

After completing this course, students will know how to:

  • Build workplace relationships based on mutual trust and respect
  • Collaborate effectively through influence and persuasion
  • Recognize and enhance your sources of personal power
  • Choose and apply appropriate influence strategies
  • Work with resistance to gain commitment and buy
  • in

Agenda

  • Enabling Collaboration
  • Facilitating Constructive Dialogue

  • Focusing on the Outcome
  • Seeing Influence as a Mental Equation
  • Differentiating Influence from Manipulation

  • Developing and Using Power Sources
  • Developing the Art of Persuasion
  • Appealing to Integrity, Emotions, and Intellect
  • Building Five Types of Trust
  • Applying Five Principles of Influence

  • Building a Purposeful Network
  • Strategic Reputation Management
  • Protecting Your Credibility

  • Adapting the Approach
  • Identifying Thinking Differences
  • Applying Strategies to Styles

  • Encountering and Addressing Resistance
  • Building Collaboration through Quality Dialogue
  • Getting Results through Persistence and Persuasion
Tags
Applications Core Type: Core 1 L&D Authorized Course Product Line: Center for Leadership and Development Vendor: New Horizons CLD
FREE

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Course Type: Instructor Led