Information Technology
Critical Facilitation Skills for Leaders
Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.
2 Days
16 Hrs
6 Lessons
Course Objectives
After completing this course, students will know how to:
- Apply techniques to encourage participation and reach consensus
- Utilize facilitative questioning techniques
- Recognize indicators to facilitate each stage of the team process
- Deal constructively with disruptions and typical problem behavior
- Implement interventions appropriately
- Plan and run a focused discussion, meeting or event
Agenda
- Being an Effective Facilitator
- Harnessing Knowledge, Experience, and Diversity
- Encouraging Group Motivation and Commitment
- Observing the Team Process
- Identifying Process and Content Elements
- Managing the Flow
- Resolving Tensions and Disagreement
- Laying the Groundwork,
- Educating Participants, and Securing Support
- Selecting the Right Facilitator
- Planning for a Facilitated Meeting
- Encouraging Participation
- Recognizing Stages in the Team Life Cycle
- Supporting the Team through the Stages
- Gathering and Presenting Data
- Synthesizing and Summarizing
- Identifying Options and Brainstorming
- Facilitating SWOT Analysis
- Creating a Short List
- Using the Multi-Option technique
- Handling Disruptions and Difficult Behavior
- Addressing Dysfunction
- Agreeing on Ground Rules
- Restating and Reframing
FREE
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Course Type: Instructor Led