Course Objectives
Understand problems and the creative problem solving process Identify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctly Identify and use four different problem definition tools Write concrete problem statements Use basic brainstorming tools to generate ideas for solutions Evaluate potential solutions against criteria, including cost/benefit analysis and group voting Perform a final analysis to select a solution Understand the roles that fact and intuition play in selecting a solution Understand the need to refine the shortlist and redefine it Understand how to identify the tasks and resources necessary to implement solutions Evaluate and adapt solutions to reality
Agenda
- Workshop Objectives
- What is a Problem?
- What is Creative Problem Solving?
- What are the Steps in the Creative Solving Process?
- Case Study
- Module Two: Review Questions
- Understanding Types of Information
- Identifying Key Questions
- Methods of Gathering Information
- Case Study
- Module Three: Review Questions
- Defining the Problem
- Determining Where the Problem Originated
- Defining the Present State and the Desired State
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
- Case Study
- Module Four: Review Questions
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
- Case Study
- Module Five: Review Questions
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
- Case Study
- Module Five: Review Questions
- The Morphological Matrix
- The Six Thinking Hats
- The Blink Method
- Case Study
- Module Seven: Review Questions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
- Case Study
- Module Eight: Review Questions
- Doing a Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
- Case Study
- Module Nine: Review Questions
- Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
- Case Study
- Module Ten: Review Questions
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
- Case Study
- Module Eleven: Review Questions
- Words from the Wise
- Lessons Learned
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Course Type: Instructor Led