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Course Objectives

Understand problems and the creative problem solving process Identify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctly Identify and use four different problem definition tools Write concrete problem statements Use basic brainstorming tools to generate ideas for solutions Evaluate potential solutions against criteria, including cost/benefit analysis and group voting Perform a final analysis to select a solution Understand the roles that fact and intuition play in selecting a solution Understand the need to refine the shortlist and redefine it Understand how to identify the tasks and resources necessary to implement solutions Evaluate and adapt solutions to reality

Agenda

  • Workshop Objectives

  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?
  • Case Study
  • Module Two: Review Questions

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information
  • Case Study
  • Module Three: Review Questions

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement
  • Case Study
  • Module Four: Review Questions

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
  • Case Study
  • Module Five: Review Questions

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
  • Case Study
  • Module Five: Review Questions

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method
  • Case Study
  • Module Seven: Review Questions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis
  • Case Study
  • Module Eight: Review Questions

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Case Study
  • Module Nine: Review Questions

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting
  • Case Study
  • Module Ten: Review Questions

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements
  • Case Study
  • Module Eleven: Review Questions

  • Words from the Wise
  • Lessons Learned
Tags
Applications Core Type: Core 1 Vendor: Corporate Training Product Line: Business Skills
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Course Type: Instructor Led